Location: Western CapePublish Date: 19-07-2013Expiry Date: 2013-07-02Description: Job Title : Customer Retentions Strategy Manager Tracking Number CT_RM_TBC_OPS Reporting To General Manager: Operations Job Type Classification Permanent Location – Province Western Cape Division Operations Job Advert Job Description Drive implementation of the MWEB customer retention and churn management strategy. Develop and maintain excellent relations with new and existing customers through strategic and tactical market and data analysis. Implement new retention processes across MWEB whilst enhancing existing retention activities resulting in increased levels of customer retention and decreased churn. Duties & Responsibilities • Establish a focused and high performance retention team within MWEB using your best practice experience ...
↧